Refund Policy

Effective Date: 25/09/2026
Last Updated: 25/09/2026

At City Nail Salon, we value your experience and want to provide services that meet your expectations. If you are not satisfied with a service or experience an issue, please contact us within a reasonable time so we can review the situation and determine an appropriate solution.

Service Concerns

If you experience an issue with a service you received, please contact our salon as soon as reasonably possible.

We will review your concern based on the service provided and the circumstances involved. Our team will work with you to determine an appropriate solution whenever possible.

Refunds for Services

Refund requests related to salon services will be reviewed individually. Any available resolution will depend on the circumstances of the service and the nature of the concern.

Please contact our salon directly so we can review your situation and discuss the available options.

Products & Other Purchases

Products purchased from our salon may be subject to separate refund or exchange policies.

Eligibility for a refund or exchange may depend on the type of product or item purchased and its applicable policy.

Deposits & Gift Cards

Deposits, gift cards, and other purchases may have separate terms, refund policies, or conditions.

Please contact our salon if you have questions regarding a specific deposit, gift card, product, or other purchase.

Policy Updates

We may update this Refund Policy from time to time to reflect changes in our salon practices or services.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about a service concern, refund, exchange, deposit, gift card, or other purchase, please contact us:

City Nail Salon
4325 Athens Hwy #5, Loganville, GA, United States, Georgia
Phone: 770-554-9111